Product

Aero (AI)

ChirpBack's AI assistant — chats, rewrites, sentiment classification, and semantic search across your feedback.

Aero is the AI layer inside ChirpBack. It runs the assistant chat, rewrites and generates content inside editors, classifies feedback sentiment automatically, and indexes feedback for semantic search.

What Aero does

SurfaceWhat Aero does
Assistant dockChat — ask questions about your project's feedback, surveys, and announcements
Editor (announcements, surveys, etc.)Tone rewrites and generated blocks
Feedback + survey inboxAuto-classifies every incoming response by sentiment
SearchSemantic search — finds feedback by meaning, not just keywords
Feedback Analytics → InsightsAero generates a summary, key themes, and standout quotes from your project's feedback

Aero Watcher

Aero Watcher is the alert side of Aero. When enabled, it scans your project hourly for unusual feedback patterns — volume spikes, sentiment dips, bug clusters — and pings the bell when something needs your attention. Reminders back off automatically if an alert stays unread.

Toggle it at Project Settings → AI & Credits → Aero Watcher.

Turning Watcher off stops the hourly alerts only. Aero chats, rewrites, sentiment classification, and semantic search continue to work — they're not gated by this toggle.

Next steps

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